Privacy Policy

Privacy Policy

Who We Are

This website (https://www.hunterconcretepumps.com.au) is operated by Hunter Concrete Pump Hire, your trusted provider of concrete pumping services across the Hunter Valley, Newcastle, Maitland, Singleton, Nelson Bay, Tea Gardens, and Lake Macquarie.
We respect your privacy and are committed to protecting your personal information.

What Information We Collect

We may collect personal information from you when you:

  • Fill out the contact form on our website
  • Call us directly
  • Email us for quotes, bookings, or service enquiries

The types of information we may collect include:

  • Your name
  • Phone number
  • Email address
  • Job site address or project details
  • Any other information you choose to provide through the contact form or communication

How We Use Your Information

We use the information you provide to:

  • Respond to your enquiries
  • Book and manage your concrete pumping services
  • Provide quotes and pricing information
  • Improve our services and website
  • Contact you with updates related to your service or enquiry

We do not sell, rent, or trade your personal information with any third parties for marketing purposes.

How We Store and Protect Your Information

Your personal information, including details submitted through the contact form, is stored securely.
We take reasonable steps to protect it from misuse, loss, or unauthorized access.
We keep your details only for as long as needed to provide our services or as required by Australian law.

Sharing Your Information

We may share your information with:

  • Staff members involved in delivering your service
  • Third-party service providers (for example, concrete suppliers if needed) strictly to complete your job
  • Authorities, if legally required

All third-party providers are required to protect your information to the same standard that we do.

Cookies and Website Analytics

Our website may use cookies to collect non-personal information such as how visitors use our site.
This helps us improve user experience but does not personally identify you.
You can disable cookies through your browser settings if you prefer.

Links to Other Websites

Our website may contain links to other websites.
Please note, we are not responsible for the privacy practices of other sites.
We encourage you to read the privacy policies of any external sites you visit.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of any incorrect details
  • Withdraw your consent to us holding your information (where legally permitted)

To make a request, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch:

Hunter Concrete Pump Hire
📞 Phone: 0419 252 930
🌐 Website: https://www.hunterconcretepumps.com.au

Last Updated: April 2025